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Collection scoring


As the customer database and volume of rendered services increase, credit organizations sooner or later face the need to collect debts in arrears. Debts can occur on customer accounts, contracting parties, suppliers, partners, etc. can become debtors. The efficiency of receivables management business processes mostly influences the company’s financial stability and the level of current and possible risks.

In order not to allow the snowballing growth of overdue debts, companies have to solve a complex task – work out and step-by-step implement such a strategy of working with debtors that will allow, on the one hand, to maintain the loyalty of profitable and perspective customers and, on the other hand, to maximize the volume of collected debts and limit expenditures associated with the collection.


Advanced analytics provides wide possibilities for improvement of the efficiency of all stages of work with overdue debts.

Typical business process of receivables management

Debts are referred to overdue receivables subject to repayment with the help of collector actions. Debt management solves the following tasks:

  • Preparation of personal and address data about the debtor
  • Assessment of accounts receivable collectability
  • Selection of an optimum collector action
  • Assessment of the cost of the account receivable package for transferring to an external collection agency
  • Assessment of the efficiency of external collection agencies

Here are the stages of the business process to which advanced analytics can be applied.

  • Preparation of data
  • Collection scoring
  • Assessment of the economic effect
  • Optimization of collection campaigns
  • Monitoring & reporting
  • Indebtedness restructuring

If you want to find out more information about each stage contact us or leave your request for services.

See also